Tk12 Terms & Conditions — What You Need to Know Before Using the Platform

1General Introduction

Tk12 is an online gaming platform in Bangladesh offering members an entertaining gaming experience. These terms and conditions govern the relationship between tk12 and its members. By accessing the tk12 platform or creating an account, you are considered to have accepted all of these terms and conditions.

Tk12 is committed to presenting its rules in a simple, transparent, and easy-to-understand way. If you have trouble understanding any condition, our support team is always ready to help.

2Account Registration & Identity Verification

Providing accurate and complete information is mandatory when opening an account on tk12. tk12 reserves the right to close any account registered with false or incorrect details.

Information required at the time of registration:

• Full legal name (as shown on your National ID or passport)
• An active mobile number (linked to a bKash/Nagad account)
• Date of birth (for age verification)
• Valid email address

Each individual may register only one account. If multiple accounts are found belonging to the same person, all accounts and any funds held within them may be forfeited.

3Age & Eligibility Requirements

You must be at least 18 years old to register and play on tk12. Anyone under 18 is strictly prohibited from creating an account or playing on tk12.

Tk12 may request a National ID or other government-issued document at any time for age verification. Withdrawals may be temporarily held until verification is complete.

• Must be a legal resident of Bangladesh
• You must have a valid mobile banking account registered in your own name
• Registration must be done voluntarily and in a sound state of mind

4Deposit & Withdrawal Rules

Deposits and withdrawals on tk12 are available via bKash, Nagad, and Rocket. All transactions are processed securely using encrypted methods.

For deposits:

• Minimum deposit amount: ৳200
• Maximum single deposit: ৳50,000
• Deposits are typically credited to your account within 5–15 minutes
• Deposits may only be made from a mobile banking account registered in your own name

For withdrawals:

• Minimum withdrawal amount: ৳500
• Maximum daily withdrawal: ৳2,00,000
• Withdrawals are typically processed within 10–30 minutes
• Withdrawals must be made to the same mobile banking number used for the deposit
• Withdrawals may be held if bonus wagering requirements have not been met

5Bonus & Promotional Offer Terms

Tk12 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which you should read carefully before claiming.

General Bonus Terms:

• Welcome bonus is available to new members only, one time per account
• A specified wagering requirement must be met before bonus winnings can be withdrawn
• Wagering requirements are typically 15–30x the bonus amount
• Any unused bonus will be forfeited once it expires
• Multiple bonuses cannot be used at the same time
• Winnings earned using a bonus may be subject to a maximum withdrawal limit

6Gaming Rules

All games on tk12 are powered by fair and verifiable algorithms. Results are completely random and are never manipulated in favor of any party.

• Each game has its own rules, which can be viewed before the game starts
• If your internet connection drops, the outcome of any active bets will be recorded automatically
• If a game is cancelled due to a technical error, your bet amount will be refunded
• In the event of any dispute over game results, tk12's server logs will serve as the final and definitive record
• In live games, the dealer's decision is final

For Sports Betting, if a match is cancelled or postponed, the bet will be voided and the stake refunded. Different rules may apply in specific markets.

7Prohibited Activities

The following activities are strictly prohibited on tk12 and may result in account termination as well as legal action:

• Creating multiple accounts or using someone else's account
• Abusing or fraudulently exploiting the bonus system
• Using automated bots, software, or scripts to play games
• Attempting to hack other members' accounts or steal their personal information
• Using the platform for money laundering or illegal transactions
• Attempting to interfere with platform systems or carry out cyberattacks
• Opening an account using a false identity or another person's information

8Account Closure & Suspension Policy

Tk12 may temporarily or permanently close any account under the following circumstances:

• Violation of any part of these Terms & Conditions
• Failure to cooperate with identity verification
• If fraud or money laundering is suspected
• If your account remains inactive for an extended period (more than 12 months)
• If a member requests account closure themselves

If an account is closed for reasons other than a terms violation, any legitimate funds remaining in the account will be returned. In cases of fraud, funds may be forfeited.

Members can also close their account at any time through support — this option is available as part of our responsible gaming commitment.

9Responsible Gaming Policy

Tk12 believes gaming should be a source of entertainment — not addiction or financial stress. We encourage all members to play consciously and within their means.

• You can set your own daily, weekly, or monthly spending limits
• You can place your account on a cooling-off period for a set duration
• You can take advantage of permanent self-exclusion
• Our support team is here to help if you show signs of gaming addiction

10Privacy & Data Protection

Tk12 takes the protection of your personal data seriously. We never sell your information to third parties. To learn more about how your data is used, please visit our Privacy Policy Read.

• All data is protected with SSL encryption
• Payment details are never stored directly on our servers
• Your information is used solely for service delivery and legal compliance purposes

11Rule Changes & Updates

Tk12 reserves the right to update these terms and conditions at any time. Members will be notified in advance via their registered mobile number or email for any significant changes.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions. We recommend checking this page regularly to stay informed.

12Contact & Complaint Resolution

If you have any questions or complaints regarding these Terms & Conditions, please get in touch with us:

• Email: support@tk12.biz
• Live Chat: Available 24/7 on the platform
• Support hours: 24 hours a day, 7 days a week

An initial response will be provided within 48 hours of receiving your complaint. Complex cases may take up to 7 business days to resolve.