The security of your personal information is our top priority at tk12. This privacy policy explains in detail what data we collect, why we collect it, and how we keep it safe. tk12 believes your data belongs to you.
Tk12 is an online gaming platform based in Bangladesh. We hold the privacy of our members in the highest regard. This privacy policy explains what personal data tk12 collects, how that data is used, and the steps we take to keep your information secure.
By using the tk12 website or app, you agree to this privacy policy. We want you to always know exactly what happens with your data — because transparency is at the heart of everything we do.
tk12 never sells your personal data to third parties. Data is used solely to improve our services and meet legal obligations.
Tk12 collects three types of information — data you provide directly, data collected automatically, and data received from third parties.
Information you provide directly:
Automatically collected information:
Information from third parties:
Tk12 collects information through several methods. You are informed about each method in advance.
| Method | When It Applies | What information is collected |
|---|---|---|
| Registration form | At the time of account registration | Name, mobile number, email, date of birth |
| KYC Verification | Prior to first withdrawal | ID, photo, address |
| Payment Processing | During deposits and withdrawals | Mobile banking number, transaction ID |
| Cookies | Time of site visit | Session, preferences, and browsing patterns |
| Support contact | When contacting customer care | Complaints, conversation records |
Tk12 uses collected data solely for defined purposes. The full list is provided below:
Please Note: tk12 never sells your data to third parties for marketing or advertising purposes.
Tk12 may share information in limited circumstances and for specific purposes only. Your data is never sold under any circumstances.
Who We May Share Your Information With:
Every third-party partner is contractually required to comply with tk12's privacy standards.
Tk12 uses cookies — small data files stored in your browser that help improve the site's functionality.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security | Cleared at end of session |
| Functional cookies | Remembering language, theme & preferences | 1 Year |
| Analytics Cookies | Measuring site usage | 6 months |
| Security Cookies | Detecting fraudulent activity | 30 days |
You can disable cookies through your browser settings, though some features of the site may not function properly as a result.
Tk12 does not retain your data longer than necessary. Retention periods are determined based on the type of information.
Once the retention period expires, data is securely deleted or anonymized.
Tk12 uses industry-standard security technology to protect your data. Our security infrastructure is continuously updated.
In the event of a data breach, affected members will be notified within 72 hours and immediate remedial action will be taken.
As a tk12 member, you have full control over your personal data. You may exercise the following rights at any time:
Tk12 is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under 18.
If a parent or guardian discovers that their child has accidentally created an account on tk12, please contact support@tk12.biz immediately. We will promptly delete that account and all associated data.
Tk12 may update this privacy policy when needed. Members will be notified of any significant changes via their registered mobile number or email address.
Continued use of the platform after an updated policy takes effect will be considered acceptance of the new terms. Please review this page regularly.
The "Last Updated" date at the top of this page will always reflect the most recent changes.
For any privacy-related questions, complaints, or to exercise your rights, please get in touch with us:
When we receive a data privacy complaint, we aim to resolve it within 30 days.
Our privacy policy is built on two core principles: transparency and protection